Privacy Policy

Effective Date:

March 27th, 2025

Last Updated:

March 27th, 2025

At AuthenticityU, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when using our website and services.

By visiting our website or using any of our services, you agree to the terms outlined below.

1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

When you interact with our site, register for programs, take an assessment, purchase a product, or communicate with us, we may collect:

Full name
Email address
Phone number
Billing and payment information
Assessment responses and results
Any other information you voluntarily submit

B. Automatically Collected Information

When you visit our site, we may collect certain data automatically:
IP address
Browser type and device
Pages visited and time spent on site
Referring website or source
Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Deliver programs, coaching, and assessments

Respond to inquiries and provide customer support

Send updates, newsletters, and marketing messages (with your consent)

Analyze user behavior to improve our services

Customize your experience based on assessment results

Process payments and manage your account

Comply with legal obligations

3. Coaching, Courses & Memberships

We offer personal and group coaching, self-paced courses, and optional memberships. Any advice or guidance provided is not a substitute for licensed legal, medical, or psychological advice. Outcomes may vary and are not guaranteed.

Access to course content is granted for the term described at purchase. Unauthorized sharing of course logins or materials is prohibited and may result in account termination.

4. Assessments

By taking any assessment provided on the site (e.g., through Magpai), you understand that results are for educational and developmental purposes only. We do not diagnose or treat mental health conditions.

Your responses may be stored securely and used to personalize your experience or provide tailored recommendations.

5. Payments & Refunds

All purchases are processed through secure third-party payment gateways. You agree to provide current, complete, and accurate purchase and account information.
Refund Policy:

Due to the digital nature of our content and services, all sales are final unless otherwise stated in writing. For coaching programs, any refund request must be submitted in writing within 3 days of the first session and is subject to review.

6. Cancellations & Rescheduling

For coaching sessions and info calls:

Cancellations must be made at least 24 hours in advance. Missed sessions without notice may not be rescheduled or refunded.

Group sessions and training calls may be recorded for internal or participant access only.

7. Privacy & Data Use

Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Third-Party Tools & Integrations

We may offer access to third-party tools such as Magpai (for assessments) and GoHighLevel (for communications and appointment scheduling). We are not liable for issues that arise from third-party platforms. Please refer to their respective terms and privacy policies.

9. Disclaimers

The Services are provided “as is” without warranties of any kind, either express or implied. We make no guarantees that the Services will meet your expectations, or that results will be achieved.

10. Limitation of Liability

To the maximum extent permitted by law, Norma Thompson Hollis Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about these Terms, you can contact us at:
Norma Thompson Hollis Inc.

Email:

[email protected]

Website:

www.authenticityu.com